Accessibility Statement

Our commitment to accessibility

We want everyone to be able to use our services, regardless of ability or how you browse the web. Our sites are built to meet WCAG 2.1 Level AA standards, and we regularly test to make sure they stay that way.

Beyond ticking boxes, we genuinely want our services to be easy to use for everyone. If something isn't working for you, we want to know about it so we can fix it.

What This Means in Practice

Compliance

Our sites meet WCAG 2.1 Level AA and we keep them that way through regular testing.

Transparency

We're upfront about what works well and where we're still improving.

Trust

Accessibility isn't an afterthought. It's built into how we develop our sites.

Support

If you're struggling to use our services, we'll find another way to help.

How We Keep on Top of It

We run automated accessibility scans every time we update our sites, and we regularly test with screen readers and keyboard-only navigation to catch anything the automated tools miss.

When we find issues, we fix them. We also keep an eye on evolving standards so our sites stay accessible as best practices move forward.

Need Help or Having Trouble?

If you're having difficulty using any of our services, or want to report an accessibility issue, just drop us an email. We're happy to help and can offer alternative ways to access our services if needed.

Contact James Draper at [email protected] or call 01452 260 177.

We'll get back to you within 2 working days.