Privacy Policy

How Lead 365 collects, uses and protects your personal data.

What Does This Privacy Policy Cover?

This privacy policy explains how Lead 365 Limited collects, uses and protects personal data when you visit our website or use our services. We are committed to transparency and compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Lead 365 Limited is a company registered in England and Wales (Company No. 09973434) with its registered office at Suite 3, Sanctus House, Olympus Park, Gloucester, GL2 4DH.

We are registered with the Information Commissioner's Office (ICO) under registration number ZA214185.

For data protection enquiries, please contact our Data Protection Lead at [email protected] or call 01452 260 177.

What We Do

Lead 365 operates as a data processor under UK GDPR. We provide performance marketing, lead generation and data acquisition services, managing campaigns across multiple channels on behalf of our advertising partners.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

We use the following types of cookies:

  • Necessary cookies: required for the website to function correctly and cannot be disabled.
  • Analytics cookies: help us understand how visitors use our site so we can improve it. These are only set with your consent.

You can manage your cookie preferences at any time through your browser settings.

Your Rights Over Personal Data

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to be informed: to know how your data is being used.
  • Right of access: to request a copy of your personal data.
  • Right to rectification: to have inaccurate data corrected.
  • Right to erasure: to request deletion of your data.
  • Right to restrict processing: to limit how your data is used.
  • Right to data portability: to receive your data in a portable format.
  • Right to object: to object to processing of your data.
  • Rights related to automated decision-making: to not be subject to decisions made solely by automated means.
  • Right to withdraw consent: to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected] or submit a request via our Consumer Support page.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

What Personal Data We Collect

We may collect the following types of personal data:

  • Account information: name, email address, phone number and company details from publishers and advertisers who work with us.
  • Consumer information: name, email address, phone number and any additional information submitted through our contact or consumer support forms.
  • Website usage data: IP address, browser type, pages visited and other analytics data collected via cookies (with your consent).

How We Use Personal Data and Why

We process personal data for the following purposes and legal bases:

  • Contract fulfilment: to deliver our services to advertisers and publishers.
  • Consent: to process consumer enquiries and data subject requests submitted through our forms.
  • Legitimate interest: to improve our website, services and business operations.

Who We Share Personal Data With

We may share your personal data with:

  • Our advertising partners and clients, where necessary to fulfil our contractual obligations.
  • Hosting and technology providers who support our infrastructure.
  • Law enforcement or regulatory bodies, where required by law.

We operate across sectors including telecoms, utilities, finance, insurance and ecommerce. We will never sell your personal data to third parties.

How We Keep Personal Data Secure

We take the security of your personal data seriously and implement appropriate technical and organisational measures including:

  • Encryption of data in transit and at rest.
  • Access controls limiting staff access to personal data on a need-to-know basis.
  • Confidentiality agreements for all employees and contractors.
  • Regular security assessments and Cyber Essentials certification.

In the event of a personal data breach, we will notify the ICO within 72 hours where required and inform affected individuals without undue delay.

How Long We Store Personal Data

We retain personal data only for as long as necessary:

  • Publisher and advertiser account data: retained for 1 year after the end of the business relationship.
  • Consumer campaign data: retained for 6 months from the date of collection.
  • Consumer support requests: retained for 2 years or longer if necessary to comply with legal obligations.

Our Policy on Children

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

This policy was last updated on 11 March 2026.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: